Quality Assurance

As an ISO 9001:2000 listed company, the main objective is to produce an effective quality system, which will assist in eliminating errors thereby, affecting savings on rework and ensuring customer satisfaction.
To implement our quality strategy effectively the following TQM and continuous improvement principles are applied

• Top management support with committed leadership 
• An adoption and communication of TQM within the mission statement
• A close relationship with the customer and supplier to understand and meet their requirements
• Benchmarking research and observe competitive practices
• Continuous training to understand TQM principles, increase skill levels and problem solving.
• An open and flat organisation with lean staff and work teams
• Employees are being empowered for greater autonomy in decision-making 
• A zero defects mentality to identify defects before they occur, to reduce reworks.